Evidence of the relevance that customer

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Always hand in hand with our partners and with the client at the center of our strategy as ends and begins. The dec awards have established themselves in the national panorama of this discipline as those of greatest value for .panies. The applications grow each edition in number quality and data on their results.experience is taking on in spanish .panies with the ceo as the driving leader of the project and an invisible rope that unites all employees of the organization in this objective. The winners of the iv dec awards in were – best customer journey endesa.

Best customer experience strategy barceló hotel group. – best employee initiative bankia. – special innovation award guudjob. – best brand in customer experience amazon. – manager of the year in customer experience ignacio sánchez villares ceo of leroy merlin. The other big dec Mobile App Development Service association event in this roundup is the international customer experience conference which we hold on the first tuesday in october. The endesa auditorium was the place chosen to receive the almost attendees and fifteen international speakers . Trends success stories. In short lessons that all the professionals and managers who ac.panied us took good note of. Again many thanks to the sponsors who made it possible.



Dec association international congress dec association international congress dec association international congress dec association international congress beyond these two key days for us activity has not stopped at dec during . Another milestone for us has been the publication of the book .the profitable customer experience. References from this discipline have wanted to participate in the preparation of the reference manual for all those who intend to successfully promote the customer experience in their .pany. In addition it serves as study material to obtain the professional certification in customer experience endorsed by dec a guarantee seal that more than people already